Terms & Conditions
We accept payment via the following methods; Visa credit cards, MasterCard, Maestro, Visa debit cards and PayPal. If you would like to pay using American Express you can select PayPal and use your American Express without creating an account. All goods must be paid for in full prior to dispatch from our warehouse.
Our Payment Provider Paypal, only authorises Payment from Cards that are registered to a UK Address.
All Prices are free of VAT
We offer free shipping on all orders over £50 to Mainland England, Wales and Scotland excluding Isles, Northern Ireland, Highlands.
For quotes to Scottish Highlands, Any UK Islands, Northern Ireland and other non-mainland postcodes, please contact us.
All Items must be signed for and inspected immediately. Any missing items or damage needs to be reported within a reasonable time frame of 48 hours, please thoroughly inspect the item upon delivery otherwise there is no practical way for us to determine whether it was damaged before receipt of your item & we will not be able to make a damage claim with our couriers or the manufacturer.
Delivery are next day but there will be a few that can't be completed next day for some reason. If not received next day please contact us
You can collect items from our Warehouse.
The item must be paid for when you collect the item via Sumup chip & pin or Cash. You cannot pay for an item via the website or telephone and then collect.
Please call us 1 hour prior to arriving to ensure we have enough time to get the item out, the item doesn't suddenly sell out and that we are open
Damaged or Missing items:
On the rare occasion that you notice damage at the time of delivery, you may wish to refuse the item.
It is your responsibility to thoroughly check the product and packaging within a reasonable time after delivery (no longer than 48 hours). We must be notified within 48 hours of Delivery of any loss or Damage to the item.
Carefully unpack your item, keep all packaging and remember how your item was packed. Carefully check the entire item for damage as soon as you can. If you subsequently become aware of any damage after delivery please contact us in writing by sending an Email to: email@example.com.
We reserve the right to request photographic evidence of the product(s) and/or packaging prior to collection.
The main reason why we cannot be held responsible for damage or missing items that are reported after 48 hours, is that after this time frame we will not have time to make a valid claim with our suppliers or couriers.
We promise that we will try to match any price - this is not a guarantee. Price Matches will only be attempted where the rival company has the item listed on their own website, the item is in stock, their price includes delivery, the item is brand new and the rival company is a genuine company
Cancellations and Returns:
You are eligible to submit a return request for a full refund up to 14 days after the day of delivery for a full credit or refund. If you do wish to withdraw from the contract you must notify us either in writing or by e-mail within the 14 day time period after receiving the item. Any refund will be made within 14 days of the cancellation date.
Should you wish to cancel your order please contact our customer services team: firstname.lastname@example.org
Please be aware you have a duty of care for the goods whilst they are in your position. If you have not reported damage or missing items within 48 hours of the items being delivered, we will deem the product to have arrived in perfect condition.
We will only refund the item if we receive it in the same condition as it was when we sent it to you. This includes packaging. We recommend you insure your item with the courier.
The TOPCOAT must be included in all systems to achieve:
NON TRAINED CONTRACTORS
15 YEARS: Ultraflex and Ultratop at the recommended coverage
20 YEARS: Ultraflex and Ultratop at the recommended coverage
25 YEARS: Ultraflex and Ultratop at the recommended coverage. Extra layer required 0.5kg additional Ultraflex
Liquid Coating Experts are committed to protecting your privacy. When you order from www.liquidcostingexperts.co.uk we use the information we collect about you to process orders and do not give your details out to third-party advertising agencies. We only use your phone numbers and address details to aid in delivery and improve our service and do not store any sensitive information about you.
Payments made over our website are processed by PayPal - one of the most trusted payment services online.
We will acknowledge your order and confirm availability by e-mail within one business day. Any e-mail or other electronic acknowledgement by us of receipt of an order placed by you does not constitute legal acceptance by www.liquidcoatingexperts.co.uk of your order. Acceptance of your order and the completion of the contract between you and us will take place when the goods are dispatched, unless we have notified you that we do not accept your order or that you have cancelled it. The product that is delivered may vary slightly from the image supplied by the manufacturers and may not include any of the pictured accessories. We have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your card has already been charged we will immediately issue a credit to your account equal to the value of the original payment taken.
Prices and availability are subject to change without prior notice.
All dates and times given for delivery are given in good faith, we endeavour to meet all agreed schedules with our customers and with our suppliers, however we cannot be held responsible for any loss of time or monies resulting from delayed, missed or incorrect deliveries. We cannot accept liability for any consequential loss of profit or indirect losses..
The products sold on our websites have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside of the UK.
English law applies to this contract and any dispute will be dealt with exclusively in the English Courts. These Terms and Conditions do not affect your statutory rights in anyway.
This website is administered by www.liquidcoatingexperts.co.uk.
Liquid Coating Experts is contactable here;
Unit C Mead Park Industrial Estate